BALANCE Subscription Box
Boxes are recieved on the 1st of every month.
Orders made between 1st-20th of the month will be recieved on the 1st of the next coming month.
Orders made between 20th-31st of the month will be recieved the month after.
Upon purchase, you will recieve an email with a questionnaire to fill out that helps us personalise your box. Please complete this questionnaire as soon as you can.
Cancellation can be made at any time by emailing email@example.com. However, refunds will only be given if notice of cancellation (via email) is given no less than 10 days before the arrival of your next box. This is because your box has been custom-tailored to you and your health requirements, so cannot be re-used for someone else. Refunds are not available for boxes that have already been /recieved/used. If you are unhappy with your box then please contact Demi at firstname.lastname@example.org.
We offer free local delivery to Leigh-on-Sea and surrounding areas. Please see if your address qualifies at the checkout.
Alternatively, you can collect your box from the clinic on the 1st of the month. Please select "Pick up in store" at checkout.
We ship to anywhere in the UK, with an aim for you to recieve your box on the 1st or a couple of days prior. This is via Royal Mail Tracked 48.
We currently do not ship internationally.